Customer Care Executive

20,000 - 22,000 /month

Victa Earlyjobs Technologies Private Limited

Kadubeesanahalli, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Job Description

Job Title: Customer Support Executive – Flipkart Process

Job Category: BPO / Voice Process

Shift Timings: Rotational Shifts

Employment Type: Full-Time

Work Type: Work from Office

Job Description:

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

Handle customer queries and complaints via calls professionally and promptly
Maintain service quality as per Flipkart standards
Ensure quick resolution and customer satisfaction in every interaction
Update call records and maintain accurate documentation
Coordinate with internal teams to ensure issue closure
Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

Minimum education: 12th pass (Higher Secondary) or above
Minimum 1 year of experience in any field/domain
Strong fluency in both English and Hindi (verbal communication)
Must be willing to work in rotational shifts
Immediate joiners will be given priority

Salary & Benefits:

CTC: ₹26,000/month
Take-Home Salary: ₹22,000/month
Attendance Bonus: ₹3,500/month
Performance Incentives: Up to ₹80,000/month based on KPIs

Interview Process (Online):

HR Screening Round
Versant Test (Level 5 qualification mandatory)
Operations Round
Client Round (Final Selection)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge for this Customer Care Executive job offered by Victa Earlyjobs Technologies Private Limited in Kadubeesanahalli, Bangalore.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kadubeesanahalli, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 30 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Kadubeesanahalli, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹22,000 per month. This is a Full Time job and has 30 openings.