Customer Care Executive

Skills: Computer Basics, Excel, Communication, Customer Handling

Job Summary:

We are seeking enthusiastic and customer-oriented individuals to join our team as Customer Care Executives for both Voice and Sales processes. You will play a vital role in managing inbound and outbound customer calls, offering information about products/services, and resolving queries with professionalism and empathy.

Key Responsibilities:

Handle customer calls (inbound and outbound) in a courteous and efficient manner.

Provide accurate product/service information to customers.

Resolve customer issues and complaints promptly to ensure satisfaction.

Achieve daily/weekly/monthly sales targets and key performance indicators (KPIs).

Maintain customer interaction records and follow standard operating procedures.

Work collaboratively with team members to deliver excellent service.

Candidate Requirements:

Minimum educational qualification: 12th pass.

Fluency in English is a must.

Proficiency in at least two South Indian languages (Tamil, Telugu, Kannada, Malayalam).

Strong interpersonal and communication skills.

Basic computer knowledge and familiarity with Excel.

Ability to multitask and remain calm under pressure.

Previous experience in customer support or sales is an added advantage.

Perks and Benefits:

Fixed salary of ₹15,000 per month.

Attractive incentives based on performance.

Paid training and skill development programs.

Opportunities for career growth and internal promotions.

Positive and inclusive work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.