Customer Care Executive

17,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Bommanahalli, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Tamil

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Description

Role Overview:

The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.

Key Responsibilities:

Handle inbound calls and provide professional customer support.
Identify, analyze, and resolve customer issues effectively.
Maintain accurate records of customer interactions and resolutions.
Ensure adherence to quality and process standards.
Collaborate with internal teams to facilitate seamless issue resolution.

Required Skills and Attributes:

Excellent communication skills in English, Tamil, & Hindi
Strong problem-solving and interpersonal abilities.
Customer-focused attitude with a commitment to service excellence.
Ability to work in rotational shifts.

Eligibility Criteria:

Graduation is mandatory

Languages Required: English, Tamil, Hindi, Kannada

Work Schedule:

5 working days per week
2 rotational weekly offs

Compensation Details:

Take-home salary: ₹17,000 – ₹20,000 per month
Night Shift Allowance
Split Shift Allowance

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Bommanahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹17,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.