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Customer Care Executive

salary 15,000 - 20,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Bommanahalli, Bangalore
job experience6 - 12 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF

Job Description

The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.

Key Responsibilities:

  • Handle inbound calls and provide professional customer support.

  • Identify, analyze, and resolve customer issues effectively.

  • Maintain accurate records of customer interactions and resolutions.

  • Ensure adherence to quality and process standards.

  • Collaborate with internal teams to facilitate seamless issue resolution.

Required Skills and Attributes:

  • Excellent communication skills in English, Tamil, & Hindi

  • Strong problem-solving and interpersonal abilities.

  • Customer-focused attitude with a commitment to service excellence.

  • Ability to work in rotational shifts.

Eligibility Criteria:

  • Graduation is mandatory

Languages Required: English, Tamil, Hindi,

Work Schedule:

  • 5 working days per week

  • 2 rotational weekly offs

Compensation Details:

  • Take-home salary: ₹17,000 – ₹20,000 per month

  • Night Shift Allowance

  • Split Shift Allowance

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

  1. Who is eligible to apply for this Customer Care Executive job at Victa Earlyjobs Technologies Private Limited?
    Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling for this Customer Care Executive job offered by Victa Earlyjobs Technologies Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Bommanahalli, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 1-1 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Tamil

English Proficiency

Yes

Contact Person

Neha Mishra

Interview Address

No 23 &24, Hosur Rd Bommanahalli Bengaluru, Karnataka PIN: 560068, Bommanahalli, Bangalore
Posted 10 hours ago
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