Customer Care Executive

18,000 - 25,000 /month

Victa Earlyjobs Technologies Private Limited

Ashwath Nagar, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Role Overview:

We are hiring enthusiastic and customer-focused professionals for the Voice Process. This is a full-time, on-site opportunity for candidates who enjoy interacting with customers and providing quality support.

As a Customer Support Executive, you will be responsible for handling customer queries, providing accurate information, maintaining records, and ensuring a positive customer experience while supporting one of India's leading e-commerce brands.

Eligibility Criteria:

• Minimum Education: 12th Pass or Above
• Minimum 1 Year of Experience in any field/domain
• Strong verbal communication skills in English and Hindi
• Comfortable working in rotational shifts
• Immediate joiners will be preferred
• Age: 18–28 Years

Key Responsibilities:

• Handle customer queries and concerns through calls in a professional manner.
• Provide accurate information and appropriate assistance to customers.
• Ensure timely resolution of customer issues.
• Maintain records of customer interactions and update system information.
• Follow company policies, quality standards, and operational guidelines.
• Coordinate with internal teams for query resolution and support.
• Deliver a positive and satisfactory customer experience.

Interview Process (Online):

HR Screening Round

Versant Test (Level 5 Mandatory)

Operations Round

Client Round (Final Selection)

Required Skills:

• Customer Support Skills
• Good Communication Skills
• Active Listening Ability
• Problem-Solving Skills
• Basic Computer Knowledge
• Professional Attitude

Preferred Skills:

• Prior BPO or Customer Service Experience

Experience:

• 0–2 Years

Education:

• 12th Pass and Above

Languages Required:

• English
• Hindi

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashwath Nagar, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Executive job is located in Ashwath Nagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.