Customer Care Executive

15,000 - 18,500 /month

Victa Earlyjobs Technologies Private Limited

Ameerpet, Hyderabad

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Job Title: Customer Care Executive

Company: BPO Convergence Pvt. Ltd.

Location: Ameerpet, Lal Bungalow & Capital Tower, Hyderabad

Job Summary

BPO Convergence Pvt. Ltd. is hiring Customer Care Executives for Tamil and Malayalam voice processes. We are looking for enthusiastic candidates with strong communication skills and a customer-focused attitude. Freshers and experienced candidates are welcome to apply.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Resolve customer queries and provide accurate information.
Maintain a high level of customer satisfaction.
Record customer interactions in the system.
Follow company policies and process guidelines.
Meet quality and productivity targets.

Eligibility Criteria

Age: 18 to 30 years
Education: 12th Pass, Graduate, or Postgraduate
Experience: 0 to 5 years
Languages Required:
English + Tamil (Tamil Process)
English + Malayalam (Malayalam Process)

Required Skills

Fluent communication in Tamil or Malayalam
Good verbal communication skills
Basic computer knowledge
Active listening skills
Flexibility to work in shifts

Preferred Skills

Previous BPO or Customer Service experience
Call handling skills
Multitasking ability
Basic sales knowledge

Shift Details

General Shift: 9:30 AM to 6:30 PM
Rotational shifts based on process requirements
Female candidates: Morning shifts
Male candidates: Evening shifts
Weekly Off: Rotational

Salary

Tamil Process: ₹15,000 – ₹18,500 Take-Home Salary
Malayalam Process: ₹16,500 – ₹18,500 Take-Home Salary
Salary mentioned is without ESI & PF deductions.

Open Positions

Tamil Process: 40 Openings
Malayalam Process: 25 Openings

Interview Details

Days: Monday to Saturday
Time: 10:00 AM to 5:00 PM

Office Address

BPO Convergence Pvt. Ltd.

Lal Bangla, 1st Floor, Plot No. 1428,

Opposite Wellness Hospital,

Hyderabad, Telangana – 500016

Apply Now!

Freshers and experienced candidates who are fluent in Tamil or Malayalam and looking for a career in customer service are encouraged to apply.

R.likitha

contact :6281272451

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,500 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Ameerpet, Hyderabad.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,500 per month. This is a Full Time job and has 50 openings.