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Customer Care Executive

salary 15,000 - 19,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Ameerpet, Hyderabad
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Customer Care Executive – Job Responsibilities

Handle customer queries and provide accurate information.

Resolve customer complaints and concerns professionally within the required timelines.

Understand customer requirements and provide appropriate solutions.

Maintain a positive and professional interaction with customers.

Follow up with customers when required and ensure proper resolution of their concerns.

Maintain accurate records of customer interactions and update the CRM/system.

Escalate complex issues to the appropriate department or senior team member.

Meet assigned productivity, quality, and customer satisfaction targets.

Follow company policies, processes, and standard operating procedures.

Ensure excellent customer experience and build positive customer relationships.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹19,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Ameerpet, Hyderabad.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 19000

English Proficiency

Yes

Contact Person

Soumi Das

Interview Address

Ameerpet, Hyderabad, Telangana PIN: 500016, Ameerpet, Hyderabad
Posted 8 hours ago
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