Customer Care Executive

9,000 - 13,000 /month*

Vertexhire Consultants

Malviya Nagar, Jaipur

₹3,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

10th Pass and above

All genders

6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Vertexhire Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹9,000 - ₹13,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹13,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malviya Nagar, Jaipur.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Malviya Nagar, Jaipur.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹9,000-₹13,000 per month. This is a Both job and has 10 openings.