Customer Care Executive

15,000 - 15,100 /month

Vertex Workforce India

Sector 63 Noida, Noida

0 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary is ₹15,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 63 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary of ₹15,000 per month. This is a Full Time opportunity and has 25 opening available.