Customer Care Executive

15,000 - 20,000 /month

Vaishali Securities Limited

Shilaj, Ahmedabad

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Summary:

We are looking for a proactive and customer-focused Customer Support Executive to handle customer queries, resolve issues, and ensure a smooth customer experience throughout the loan lifecycle. The ideal candidate should have strong communication skills and a problem-solving mindset.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, and chat support

• Basic computer Knowledge - MS Office

• Assist customers with loan applications, disbursement queries, repayment schedules, and account-related concerns

• Resolve customer complaints efficiently and escalate complex issues to the relevant departments

• Maintain accurate records of customer interactions and transactions

• Guide customers through digital platforms (app/website) for loan processes

• Follow up with customers for pending documentation or payments

• Ensure high levels of customer satisfaction and service quality

• Adhere to company policies, compliance, and regulatory guidelines

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shilaj, Ahmedabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Shilaj, Ahmedabad.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.