Customer Care Executive

Position: Customer Support Executive (Chat + Voice)
Location: Noida
Job Type: Full-Time

Role Summary:

• Handle 80% chat and 20% voice customer support

• Resolve queries efficiently in English & Hindi

• Maintain professionalism and accurate records

• Escalate issues as needed in a fast-paced environment

Requirements:

• Education: Graduate (any discipline)

• Languages: Fluent in English & Hindi

• Assessment: Versant-4, minimum score: 5

• Experience: Open to freshers & experienced

Salary:

• Freshers: ₹19,000 CTC / ₹15,000 in-hand

• Experienced: ₹23,000 CTC / ₹20,000 in-hand

Shift: Rotational

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹23000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Upskill Academy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 90 Customer Care Executive at Upskill Academy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.