Customer Care Executive

Role Overview

We are hiring Customer Support Executives for the Health Campaign (Ramp) project. The role involves handling customer interactions, resolving queries, and ensuring a positive experience while adhering to process guidelines.

Eligibility Criteria

• Education: Graduate / Undergraduate

Key Responsibilities

• Handle inbound and outbound calls for the Health Campaign process.

• Provide accurate information and assistance to customers.

• Ensure high-quality customer service with empathy and professionalism.

• Meet daily productivity and quality benchmarks.

• Maintain proper documentation of customer interactions.

• Collaborate with team members and report to supervisors as per requirements.

Skills Required

• Excellent communication skills in English (both verbal and written).

• Customer-oriented with strong problem-solving abilities.

• Ability to work in rotational shifts.

• Basic computer knowledge and typing speed.

• Prior healthcare/customer support experience preferred (for relevant experience pool).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., UPSKILL ACADEMY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 60 Customer Care Executive at UPSKILL ACADEMY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.