Customer Care Executive

Job Title: Customer Support & Insurance Sales Executive

Location: Pune (Kharadi)
Job Type: Full-Time | Work from Office
Mode: Walk-in Interview (Apply only if you can attend in person)

Process: Domestic – Insurance Sales

Eligibility Criteria

• Education: Graduate (Any stream)

• Experience: Freshers & Experienced candidates welcome

• Language: Fluent in English & Hindi (No MTI/RTI)

• Assessment Requirement: Versant Level 5 to Versant Level 6

Salary Package

• Freshers: Up to ₹20,000 CTC

• Experienced: Up to ₹40,000 CTC (based on communication skills & interview performance)

Shift & Working Days

• Rotational Shifts

  • Females: Day shift (till 8 PM)

  • Males: Rotational (as per process requirement)

• Working Days: 6 days/week

Roles & Responsibilities

• Contact and advise interested leads about suitable insurance products (outbound calling).

• Provide customer support by addressing queries and ensuring clarity on policy details.

• Achieve sales conversions while maintaining a customer-first approach.

• Ensure accurate documentation of interactions in the system.

• Escalate complex concerns to higher levels when required.

• Maintain compliance with insurance regulations and internal process standards.

Key Skills Required

• Strong communication & persuasion skills.

• Customer-centric with the ability to handle objections confidently.

• Good problem-solving and multitasking abilities.

• Ability to work under targets in a fast-paced environment.

Selection Process

1. HR Round

2. Versant Test (Level 6 mandatory)

3. Written Assessment

4. Operations Round

5. Client Round

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Upskill Academy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 90 Customer Care Executive at Upskill Academy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.