Customer Care Executive

Job Description

• Answering the initial interview screening call is mandatory.

• Only shortlisted candidates will be invited for a walk-in interview at Kharadi, Pune.

• Apply only if you are located in or near Pune and can attend the interview in person.

• Fluent English and Hindi are mandatory; knowledge of any regional language is a strong advantage.

Eligibility Criteria:

• Education: Graduate (any discipline)

• Experience: Open to both freshers and experienced candidates

• Languages:

• Mandatory: Fluent English & Hindi (No MTI/RTI)

• Preferred: Kannada, Malayalam, Tamil, Telugu, Odia, Assamese, Gujarati

• Skills Required:

• Excellent communication skills

• Confidence and clarity in speech

• Strong problem-solving and customer service skills

Roles & Responsibilities:

• Handle customer queries and support requests across voice and chat channels

• Provide accurate and clear information related to products or services

• Ensure a positive customer experience through professional and empathetic communication

• Document customer interactions in internal systems

• Escalate issues to the appropriate teams when necessary

Selection Process:

• HR Interview Round

• Versant Test – Minimum Level 5 score required

Why Join Us?

• Competitive salary with performance bonuses

• Fast-paced and professional work environment

• Opportunity to work with a growing customer service team

• Language diversity welcomed and rewarded

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹29000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., UPSKILL ACADEMY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 90 Customer Care Executive at UPSKILL ACADEMY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.