Customer Care Executive

Customer Support Executive

Location: Bhubaneswar (Work from Office)

Salary

Freshers: ₹14,500/month

Experienced Candidates: Must provide a valid experience certificate

Work Schedule

• Shift Duration: 9 hours per day (including breaks)

• Working Days: 6 days a week (rotational)

• Weekly Off: Rotational

Cab Facility: Not provided

Key Responsibilities

• Handle inbound customer calls in a professional and courteous manner.

• Resolve customer queries efficiently and provide accurate information related to services.

• Ensure high levels of customer satisfaction by delivering quality service.

• Document all customer interactions and resolutions in the system accurately.

• Maintain adherence to process compliance and performance standards.

Requirements

• Prior BPO experience is mandatory (experience proof required).

• Valid experience certificate is compulsory for experienced applicants.

Key Skills

• Strong communication skills in English and Hindi.

• Good problem-solving ability with a proactive mindset.

• Ability to multitask and perform under pressure in a fast-paced environment.

• Customer-centric attitude with eagerness to learn and adapt.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹14500 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., UPSKILL ACADEMY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at UPSKILL ACADEMY
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.