Shift Details:
• Rotational shifts
• 6 days working with rotational week off
Eligibility Criteria
• Minimum 1 year of experience in International Voice Process
• Good communication skills in English are mandatory
• Immediate joiners preferred
Job Requirements
• Strong verbal communication and customer handling skills
• Ability to work in rotational shifts
• Comfortable working from office
• Basic computer knowledge
Roles & Responsibilities :
• Handle customer queries through voice support (international clients)
• Provide accurate and timely resolutions
• Ensure high levels of customer satisfaction
• Follow process guidelines and quality standards
• Maintain proper documentation of interactions