Job Title: Customer Support Associate (Voice Process) – Bhubaneswar
Location: Bhubaneswar, India
Job Description:
Amazon is looking for dynamic and customer-focused individuals to join our Customer Support Voice Process team in Bhubaneswar. This role involves handling customer queries, resolving issues, and ensuring an exceptional customer experience.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Resolve customer concerns and queries efficiently.
Provide accurate and timely information regarding products, services, and orders.
Maintain customer satisfaction by delivering high-quality service.
Adhere to company policies and quality standards.
Eligibility Criteria:
Education: Minimum 12th pass or any graduate.
Experience: Freshers & experienced candidates can apply.
Language Skills: Excellent communication skills in English and Hindi.
Technical Skills: Basic computer knowledge and typing speed.