Customer Care Executive

Job Title: Customer Support Executive – Logistics

Company: TRUSTUS LOGISTICS PVT LTD

Location: MEERUT ROAD, INDUSTRIAL AREA, GHAZIABAD

Job Type: Full-Time

Experience Required: Minimum 6 Months in the Logistics industry (Mandatory)

Job Description:
We are seeking a Customer Support Executive with prior experience in the Logistics sector to join our team. The ideal candidate will handle client queries, coordinate with internal departments, and ensure smooth communication with customers.

Key Responsibilities:

• Handle customer calls, emails, and queries promptly and professionally.

• Coordinate with operations and accounts teams to resolve customer issues.

• Track and update shipment status for clients.

• Maintain accurate records of customer interactions and follow-ups.

• Ensure high levels of customer satisfaction and service quality.

Requirements:

• Mandatory experience in the Logistics industry.

• Strong communication and interpersonal skills.

• Ability to multitask and work under pressure.

• Proficiency in MS Office (Excel, Word, Outlook).

• Problem-solving attitude with a customer-first approach.

Education: Graduate

Salary: ₹18000–₹20000 per month

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Trustus Logistics Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at Trustus Logistics Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.