Customer Care Executive

Position: Customer Care Associate (CCA) – Retail

Job Type: Full-time
Number of Vacancies: 6
Gender Requirement: 7Male
Annual CTC: ₹1,58,431 – ₹2,04,587

Eligibility Criteria

Experience:

• Freshers and experienced candidates from the Jewellery retail industry can apply

Education:

• Minimum 12th Pass (mandatory)

Job Description

We are looking for enthusiastic and customer-oriented Customer Care Associates (CCA) to join our retail team. The ideal candidate should be well-groomed, presentable, and eager to learn. Freshers with a positive attitude and strong communication skills are welcome.

Key Responsibilities

• Assist customers with product details and inquiries

• Handle customer interactions politely and professionally

• Ensure a positive and engaging shopping experience

• Resolve basic customer issues and escalate when necessary

• Follow company service standards and policies

• Maintain cleanliness and organization of the store area

Requirements

• Basic knowledge of retail operations (preferred)

• Good reading and writing skills

• Well-groomed and presentable appearance

• Strong communication and interpersonal skills

• Team-oriented mindset with a willingness to learn

Skills Required

• Customer handling and service skills

• Basic communication abilities

• Problem-solving attitude

• Patience and professionalism

Benefits

• On-the-job training provided

• Career growth opportunities within the organization

• Friendly and supportive work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.