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Customer Care Executive

salary 25,000 - 30,000 /month
company-logo
job companyTravinities
job location Kharadi, Pune
job experience6 - 60 months Experience in Customer Support / TeleCaller
70 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Roles & Responsibilities of BPO Executive

  • Handle inbound/outbound customer calls professionally.

  • Resolve customer queries, complaints, and service-related issues.

  • Provide accurate information about products/services.

  • Follow company processes, scripts, and quality guidelines.

  • Maintain proper records of customer interactions in CRM.

  • Escalate complex issues to the appropriate team.

  • Follow up with customers when required.

  • Achieve daily/weekly/monthly performance targets.

  • Maintain good AHT, CSAT, quality and productivity.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
  5. How many openings are available for this position?
    Ans : There are 70 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Kharadi, Pune.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 70 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, customer support, customer handling, international voice process, International BPO

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

Sejal Gupta

Interview Address

Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune
Posted 5 hours ago
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