Customer Care Executive

25,000 - 30,000 /month

Transcom

Sector 30 Gurgaon, Gurgaon

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Title: Customer Success Associate
LOB: PhonePe – ML Promo
Work Mode: Work From Office
Headcount: 20 Positions
Location: Sector 18, Gurugram, Haryana – 122016

Role Overview

We are hiring Customer Success Associates for a domestic process. The role involves handling customer queries efficiently while maintaining service quality and communication standards.

Eligibility Criteria

Graduation Mandatory
Minimum 1 year of telesales experience required
Excellent communication skills in English and Hindi (verbal and written)

Key Responsibilities

Handle customer queries and service requests
Provide timely and accurate resolutions
Maintain quality standards and customer satisfaction
Follow process guidelines and compliance norms

Work Schedule

24/7 Rotational Shift
6 Days Working
1 Weekly Off
Female candidates: 7:00 AM – 8:00 PM shift window

Compensation

₹23,000 – ₹26,000 CTC per month

Interview Process

HR Round
Operations Round
Versant Assessment
Client Round

Cab Facility

Not Available

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Transcom.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 25 Customer Care Executive at Transcom
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.