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Customer Care Executive

salary 10,000 - 13,500 /month
company-logo
job companyTradelix Technologies
job location Singar Nagar, Lucknow
job experience6 - 24 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Tradelix Technologies. The role offers ₹10,000 - ₹13,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

  1. What are the eligibility criteria for this Customer Care Executive job?
    Ans : Candidates should have All Education levels with 1-2 years of experience for this Customer Care Executive job offered by Tradelix Technologies in Singar Nagar, Lucknow.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹13,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Singar Nagar, Lucknow.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 5 vacancies for this Customer Care Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-2 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Singar Nagar, Lucknow.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹10,000-₹13,500 per month. This is a Full Time job and has 5 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 13500

Contact Person

HR Team

Interview Address

Singar nagar, Singar Nagar, Lucknow
Posted 2 days ago
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