Customer Care Executive

15,000 - 40,000 /month

The Pacific Consultancy Services

Sudama Nagar, Indore

Freshers in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Summary:

We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your goal is to enhance customer satisfaction and loyalty through effective communication and problem-solving skills.

Key Responsibilities:

● Serve as the primary point of contact for customers via phone, email, and live chat.

● Respond to inquiries regarding products, services, and account issues promptly and professionally.

● Troubleshoot and resolve customer issues effectively, documenting all interactions accurately.

● Maintain a thorough understanding of our products and services to provide accurate information.

● Follow up with customers to ensure their concerns are fully addressed.

● Collaborate with team members and other departments to improve processes and enhance customer experience.

Hr. Anjali - 7610191756

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹40000 per month that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., The Pacific Consultancy Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 10 Customer Care Executive at The Pacific Consultancy Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.