A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 40,000 /month
The Pacific Consultancy Services
Sudama Nagar, Indore
Freshers in Customer Support / TeleCaller
Full Time
Job Summary:
We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your goal is to enhance customer satisfaction and loyalty through effective communication and problem-solving skills.
Key Responsibilities:
● Serve as the primary point of contact for customers via phone, email, and live chat.
● Respond to inquiries regarding products, services, and account issues promptly and professionally.
● Troubleshoot and resolve customer issues effectively, documenting all interactions accurately.
● Maintain a thorough understanding of our products and services to provide accurate information.
● Follow up with customers to ensure their concerns are fully addressed.
● Collaborate with team members and other departments to improve processes and enhance customer experience.
Hr. Anjali - 7610191756
