Customer Care Executive

24,000 - 24,000 /month

Technotask

Madhapur, Hyderabad

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

International Calling

Non-voice/Chat Process

जॉब हाइलाइट्स

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Rotational Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Customer Care Executive to join our team at TECHNOTASK. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 22,000 - ₹ 24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-1 years of experience.
How much can you earn in this position?
Ans : The salary is ₹24,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madhapur, Hyderabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, International Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Executive job is located in Madhapur, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary of ₹24,000 per month. This is a Full Time opportunity and has 25 opening available.