Customer Care Executive

10,000 - 50,000 /month

Tech Mahindra

Sector 81 Noida, Noida

1 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

What You'll Do

• Handle inbound customer interactions for international clients
• Assist customers with billing and account-related queries
• Explain billing cycles, due dates, taxes, service charges, Auto-Pay, and related information
• Record customer interactions accurately in the CRM system
• Coordinate with internal teams to ensure timely issue resolution

Preferred Qualifications

• Minimum 12 months of International Inbound Voice experience
• HSC (10+2) or Undergraduate candidates are eligible
• Experience in billing-related customer support is an advantage
• Excellent English communication skills
• Strong customer service and problem-solving abilities
• Comfortable working in a 24×7 rotational shift environment with a 5-day work week
• Maximum age: 40 years

Benefits

• Cab facility available within the hiring zone
• ₹500 deduction applicable for two-way pick-up and drop service
• Professional work environment
• Career growth opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience for this Customer Care Executive job offered by Tech Mahindra in Sector 81 Noida, Noida.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 81 Noida, Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 81 Noida, Noida.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹50,000 per month. This is a Full Time opportunity and has 50 openings available.