Customer Care Executive

13,000 - 15,500 /month

Tech Mahindra

Satellite, Ahmedabad

Freshers in Customer Support / TeleCaller

Replies in 24hrs

90 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for FRESHERS candidates for E-commerce customer support voice process job.

Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.

The executive will be only single point contact for customers so the below skills are a must;

- Empathy towards the customer

- Problem Solving Skills

- Excellent Communication

-Minimum Edu – 10+2 / Diploma – Education should be of complete/BBA/BCOM/B.A/ Any Graduate or final year or external students all can apply.

-Rotational shift(should be comfortable with night shift) will be there.

-Good Communication Skills with English and Hindi

-Salary- INR 15,500/- ( In hand salary and 18000/-CTC in Customer support.

Typing:-25 wpm & 85% accuracy.

Only one side cab given for night shift

Location – Stratum @ Venus Grounds, Jhansi Ki Rani, Surendra Mangaldas road, Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat 380015.

Call on this HR number - 6291 219 644

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹15,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Satellite, Ahmedabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 90 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Satellite, Ahmedabad.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹15,500 per month. This is a Full Time job and has 90 openings.