Customer Care Executive

15,000 - 17,000 /month

Tech Mahindra Limited

Maitri Vihar, Bhubaneswar

0 - 2 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab

Aadhar Card

Job Description

Job Description:

Tech Mahindra is seeking Customer Service Representatives to join our dynamic team in Bhubaneswar. The ideal candidate should have a strong background in customer support, excellent communication skills, and fluency in English. This role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction.

Salary for English process: - 2,22,000 LPA to 2,42,000 LPA

Key Responsibilities:

- Typing speed required: 30 WPM with 90 % Accuracy

- Excellent Communication in English is compulsory

- Handle inbound and outbound customer calls professionally.

- Resolve customer complaints, queries, and provide accurate information.

- Ensure timely follow-ups and escalation of critical issues when required.

Eligibility Criteria:

- Fluent in English (spoken and written) with strong communication skills.

- Ability to work in rotational shifts (including night shifts).

- Basic computer knowledge and familiarity with CRM tools is a plus.

- Strong problem-solving skills and a customer-centric approach.

Why Join Tech Mahindra?

- Competitive salary package (2.22 LPA to 2.42 LPA ).

- Cab facility available for night shifts (range: 10 to 20 km)

- 6 working days with 1 rotational week off

- Professional growth and career advancement opportunities.

- Employee-friendly work environment with learning & development programs.

- Health benefits

Regards

Tech Mahindra Bhubaneswar

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Maitri Vihar, Bhubaneswar.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Maitri Vihar, Bhubaneswar.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹17,000 per month. This is a Full Time opportunity and has 99 openings available.