Customer Care Executive

Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its inbound process. This is an excellent opportunity for individuals passionate about customer service and looking to build a career in a professional and fast-paced environment.

Job Overview:

As a Customer Care Executive, you will be responsible for handling customer queries and delivering a high-quality support experience over the phone.

Eligibility Criteria:

·         Undergraduates with a minimum of 6 months BPO experience

·         Graduates (Freshers welcome)

·         Good communication skills in Hindi and/or English

·         Open to both freshers and experienced candidates

Key Responsibilities:

·         Handle inbound customer calls and provide effective resolutions

·         Maintain a positive, empathetic, and professional attitude toward customers

·         Follow company protocols and call handling scripts

·         Document customer interactions accurately

·         Ensure customer satisfaction and follow up on unresolved queries

Salary & Benefits:

·         Salary: Up to ₹17,500 per month

·         Incentives: Attractive performance-based incentives

·         Joining Bonus: Available

Free Pick & Drop Shuttle Service from:

·         Sector 59 Metro Station

·         Sector 52 Metro Station

·         Golf Course Metro Station

·         Sector 37 Botanical Garden Bus Stand

·         Okhla Bird Sanctuary Metro Station

Working Days:

·         6 Days a Week

·         1 Rotational Weekly Off

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.