Customer Care Executive

15,000 - 19,000 /month

Talents Villa Staffing Solution Private Limited

Sector 18 Gurgaon, Gurgaon

0 - 2 years Experience in Customer Support / TeleCaller

32 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are hiring enthusiastic and customer-focused individuals to join our team as Customer Service Executives. If you have strong communication skills and a passion for helping people, this is a great opportunity to build your career in a growing organization.

Key Responsibilities:

• Handle inbound/outbound customer calls and resolve queries in a timely and professional manner

• Provide accurate information about products and services

• Ensure high levels of customer satisfaction through excellent service

• Maintain proper records of customer interactions and follow-ups

• Build positive relationships with customers

Eligibility Criteria:

• Graduation is mandatory

• Good communication skills in English and Hindi

• Basic computer knowledge

• Ability to work in a fast-paced environment

• Flexible to work in rotational shifts

Work Details:

• 6 days working with rotational week off

• Rotational shifts (Day shifts for female candidates)

Salary & Benefits:

• CTC: ₹19,000 per month

• In-hand salary: ₹15,000 per month

• Opportunity for career growth and skill development

• Supportive and friendly work environment

Why Join Us?

• Great opportunity for freshers and experienced candidates

• Learn and grow in the customer service industry

• Positive workplace culture

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 32 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 18 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹19,000 per month. This is a Full Time opportunity and has 32 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Customer Service Skills, Communication Skills, Problem Solving Ability, Active Listening, Time Management, Patience and Empathy