Customer Care Executive

We’re looking for motivated and customer-focused individuals to join our team as Customer Care Executives at Teleperformance. If you’re someone who enjoys helping people, communicating clearly, and solving problems, this role is a great fit for you.

Key Responsibilities:

• Answer incoming customer calls politely and confidently

• Understand customer queries, concerns, or complaints and provide the best possible solutions

• Keep proper records of calls, issues, and follow-ups

• Share accurate information with customers to resolve their concerns quickly

• Work with internal teams whenever an issue needs deeper support

• Meet performance goals like call quality, resolution rate, and customer satisfaction

Job Requirements:

• Minimum Qualification: Graduate

• Experience: 0–2 years (Freshers welcome!)

• Strong communication skills and a problem-solving mindset

• Ability to stay calm and positive while handling different customer situations

• Comfortable working 6 days a week in rotational shifts

• Willingness to learn and adapt to a fast-paced BPO environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹33000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Talent Bridge.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at Talent Bridge
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.