Customer Care Executive

Key Responsibilities:

1. Handle inbound/outbound customer calls in a courteous and professional manner.

2. Resolve customer queries, complaints, and issues within the set timelines.

3. Provide accurate information about products, services, and company policies.

4. Maintain detailed records of customer interactions and follow-up actions.

5. Escalate complex issues to the appropriate department or supervisor when necessary.

6. Meet daily/weekly/monthly targets for call handling and customer satisfaction.

7. Adhere to company policies, procedures, and quality standards.

8. Maintain a positive and helpful attitude throughout all customer interactions.

Required Skills:

• Excellent verbal communication and listening skills.

• Fluency in English (and local language, if required).

• Strong problem-solving and interpersonal skills.

• Ability to work under pressure and handle high call volumes.

• Good computer literacy (CRM tools, MS Office, etc.).

• Active listening and empathy towards customers.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Superseva Global Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Superseva Global Services Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.