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Customer Care Executive

salary 18,000 - 24,000 /month*
company-logo
job companySumway Global Management Private Limited
job location A Block Sector 10 Noida, Noida
incentive₹2,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Insurance, PF
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Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Executive to join our team at Sumway Global Management Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹ 18,000 - ₹ 24,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

  1. What are the eligibility criteria for this Customer Care Executive job?
    Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Domestic Calling for this Customer Care Executive job offered by Sumway Global Management Private Limited in A Block Sector 10 Noida, Noida.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹24,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in A Block Sector 10 Noida, Noida.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is A Block Sector 10 Noida, Noida.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling with 1-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹24,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 24000

Regional Languages

Hindi

Contact Person

Rashmi Meena

Interview Address

210, Stock Exchange Building, JLN Marg, Malviya Nagar, Jaipur
Posted 2 days ago
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