Customer Care Executive

• Minimum of 6 months - 1 year experience as customer service executive in a domestic premium contact centre.

• Ratio of graduate & undergraduate for consultants to be maintained at 70:30 ratio

• Typing speed & accuracy of 25 WPM with 85% accuracy

• Pre-Hire check to be calibrated to include typing speed, psychometric, language proficiency and written English specific to capturing notes. Consultant needs to undergo screening for Language Proficiency, typing test, other assessment as part of Agent Quality initiative (as defined by Flipkart)  Versant-4 for Kannada and English Queue to be calibrated with the Flipkart team.

• All consultants shall fluently speak, write (specific to capturing notes) and comprehend in English and Kannada. 

 Offered CTC: 21K CTC / per Month for experience, 16 to 17000/-TH after deduction of PF, Mediclaim, Gratuity and PT)

Freshers will be offered 20 K CTC / month with 16000/- KTH  ( PF, Gratuity , Mediclaim, PT benefits )

Benefits: PF, Mediclaim, Gratuity and excellent growth opportunity within TP.

6 days working with 9 hours working window (8 hours productive hours with 1 hour Break)

Work from home only

Rotational offs

Rotational shifts

Work Location: WFH

System requirement:-

• Core i5 gen 7 or above with 8GB RAM and genuine windows 10 or 11 with latest service pack; fixes/patch management to be carried out by partner on these endpoints at regular intervals (virus definition updates, windows updates as the examples).

• >=40Mbps internet connection (broadband connection is most preferred and mobile hotspot is not allowed)

• Genuine/Full version of Endpoint protection on the system

• Compatible USB headsets to be provided by partner to the specified remote/WFH users – Noise cancellation

• Power back-up is mandate

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SUBHADRA JOBS CONSULTANCY.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at SUBHADRA JOBS CONSULTANCY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.