Customer Care Executive

Job Title: Real Estate Recovery Executive (Female)

Department: Accounts / Collections
Location: On-site
Experience: 0.6–1 years (Freshers with good communication skills can also apply)

Job Summary:

We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.

Key Responsibilities:

• Follow up with clients for pending payments, installments, and dues

• Coordinate with sales, accounts, and legal teams for recovery cases

• Maintain customer payment records and recovery reports

• Handle customer queries related to payment schedules and receipts

• Conduct telephonic, email, and in-person follow-ups when required

• Ensure recoveries are done in a professional and ethical manner

• Prepare daily/weekly recovery status reports

• Support legal recovery process when escalation is required

• Maintain confidentiality of financial and customer data

Required Skills & Qualifications:

• Graduate in any discipline.

• Good communication and negotiation skills

• Basic knowledge of real estate payment structures.

• Comfortable with MS Excel, Word, and CRM software.

• Ability to handle pressure and difficult conversations politely.

• Strong follow-up and coordination skills.

Preferred Candidate Profile:

• Experience in real estate or finance recovery.

• Local area knowledge is a plus.

• Presentable personality with professional attitude.

Salary & Benefits:

• Salary: As per industry standards

• Career growth opportunities

• Supportive work environment.

Interested candidates can shared their resume to vikassubhsankalp@gmail.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.