Customer Care Executive

Here are the details about the Myntra Key Account Manager (KAM) position

Job Details

- Position: Key Account Manager (KAM)

- Company: Startek

- Location: Bangalore

- Work Schedule: 6 days working with rotational shifts (7 am to 9 pm, any 9 hours between)

- Work Arrangement: Work from the office with rotational off

Eligibility Criteria

- Qualification: Any graduate (10+2+3) with a minimum of 1 year of experience or an MBA fresher

- Language Proficiency: Fluent in Hindi and English

- Versant Level: 4

Salary and Benefits

- MBA Freshers:

- CTC: Up to ₹25,000 per month

- Take-home: ₹20,000 per month

- Experienced Candidates:

- CTC: Up to ₹30,000 per month

- Take-home: Up to ₹25,000 per month

- Quarterly Bonus: ₹4,065

- Apprentice Salary:

- Freshers: ₹22,500 stipend per month

- Experienced: ₹27,000 stipend per month

Interview Process

- Required Skills: Candidates will be assessed on their ability to:

- Calculate percentages (e.g., 10% of 1 lakh)

- Calculate monthly expenditure (e.g., given distance, petrol cost, and mileage)

- Calculate discount values (e.g., given MRP, sales value, products sold, and sales price)

Number of Openings

- Total Requirements: 175

Some common interview questions for a Key Account Manager position at Myntra may include¹:

- Building Relationships: How do you build relationships with key accounts?

- Handling Difficult Conversations: How do you handle difficult conversations with key accounts?

- Identifying Growth Opportunities: What strategies do you use to identify opportunities for growth within existing key accounts?

- Contract Negotiation: Have you had experience negotiating contracts with key accounts?

- Customer Service: What are the main elements of exceptional customer service, and how do you embody them when dealing with clients?

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., STARTEK.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at STARTEK
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.