A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 23,000 /month
Star Finance
Santhome, Chennai
0 - 3 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Customer Care Executive to join our team . The role offers ₹15,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to Incentive upto 55000
Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer support, provide loans and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer need
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer support providing loans for business people and escalating to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.timing 10:00 to 6:00
Sunday fixed week off
