Customer Care Executive

Position: Customer Service Representative (CSR)

Role: To assist customers by providing information, resolving queries, and ensuring a smooth customer experience.

Key Responsibilities:

Handle inbound and outbound customer calls.

Provide accurate information regarding products or services.

Resolve customer complaints and issues in a professional manner.

Maintain records of customer interactions and follow-ups.

Process orders, forms, applications, and requests.

Escalate complex issues to senior staff when required.

Ensure customer satisfaction and maintain service quality standards.

Meet daily/weekly performance targets.

Skills Required:

Good communication skills (verbal & written).

Active listening and problem-solving skills.

Basic computer knowledge (email, CRM, typing).

Ability to work in a team and handle pressure.

Polite, patient, and customer-friendly attitude.

Qualifications:

Minimum qualification: 12th pass / Graduate (as per company requirement).

Freshers can apply; experience in customer service is a plus.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Staff India Consultancy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at Staff India Consultancy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Flexible Shift.