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Customer Care Executive

salary 14,000 - 21,000 /month*
company-logo
job companySocialstaff India Private Limited
job location Industrial Area Phase 2, Panchkula
incentive₹5,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Job Description – Customer Support Chat Process (Phase 2)

Company: Panchkula
Position: Customer Support Executive – Chat Process
Salary: ₹14,000 – ₹16,000 In-Hand per Month
Working Days: 6 Days a Week
Job Location: Panchkula

Job Responsibilities

  • Handle customer queries through chat support.

  • Provide accurate information and solutions to customers.

  • Resolve customer complaints professionally and efficiently.

  • Maintain a high level of customer satisfaction.

  • Follow company guidelines and standard operating procedures.

  • Ensure timely responses and proper follow-ups.

Candidate Requirements

  • Good written communication skills.

  • Basic computer knowledge.

  • Ability to handle multiple customer chats.

  • Customer-focused attitude with problem-solving skills.

  • Freshers and experienced candidates can apply.

Salary & Benefits

  • Monthly In-Hand Salary: ₹14,000 – ₹16,000.

  • 6 working days per week.

  • 1 weekly off.

  • Professional work environment.

  • Opportunity to learn and grow.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹14,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Industrial Area Phase 2, Panchkula.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 25 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Industrial Area Phase 2, Panchkula.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹14,000-₹21,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 21000

English Proficiency

Yes

Contact Person

Vishakha
Posted 2 days ago
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