Job Title: Customer Care Executive
Experience: 1+ years
Location: Viman Nagar, Pune
Work Mode: Work from Office
Working Days: 6 Days a Week
Job Overview
We are looking for a customer-oriented Customer Care Executive to manage inbound and outbound calls, resolve customer queries, and deliver exceptional service.
Key Responsibilities
Handle customer inquiries via phone, email, or chat in a polite and professional manner.
Resolve product, service, and order-related issues promptly.
Maintain accurate customer interaction records in the CRM database.
Coordinate with internal teams to ensure timely issue resolution.
Gather customer feedback to help improve overall service quality.
Requirements
Good verbal and written communication skills (Hindi / Marathi).
Prior experience in customer support or call center operations preferred.
Strong problem-solving and multi-tasking abilities.
Ability to work full-time from our Viman Nagar office (6 days/week).
Contact: Mr. Omkar
Mobile No / WhatsApp: 91560 27181