Customer Care Executive

Job Title: Customer Support Executive – Voice Process (Day Shift)

Location:Bangalore

Experience: 0–1 years

Employment Type: Full-time

Shift Timing: Day Shift (9:00 AM – 6:00 PM or as per company policy)

Job Summary:

We are looking for a Customer Support Executive to handle customer queries and provide assistance over calls in both English and Hindi. The ideal candidate should have excellent communication skills, a positive attitude, and a customer-first approach.

Key Responsibilities:

Handle inbound calls to assist customers with their queries, requests, or complaints.

Provide accurate information about products, services, and company policies.

Maintain a positive and professional tone during every customer interaction.

Record customer interactions and feedback in the CRM system.

Ensure first-call resolution and customer satisfaction.

Escalate complex issues to the concerned department when necessary.

Required Skills:

Excellent communication skills in English and Hindi (fluency in both languages is mandatory).

Strong listening and problem-solving abilities.

Basic computer knowledge and familiarity with CRM tools.

Ability to handle pressure and meet targets in a fast-paced environment.

Qualifications:

Minimum qualification: 12th pass / Graduate in any discipline.

Prior experience in a voice process / BPO / customer service role preferred but not mandatory.

Freshers with good communication skills are welcome to apply.

What We Offer:

Attractive salary and performance-based incentives.

Day shift only – no night shifts.

Friendly and supportive work environment.

Opportunities for career growth and learning.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Sl Business Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at Sl Business Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.