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Customer Care Executive

salary 20,000 - 23,000 /month
company-logo
job companySkylinedynamics
job location Wagle Estate, Thane
job experience1 - 3 years Experience in Customer Support / TeleCaller
20 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Gujarati
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
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Job Description

  • Handle inbound and/or outbound customer calls in a professional manner.

  • Resolve customer issues, complaints, and queries efficiently.

  • Provide accurate product/service information to customers.

  • Record and maintain customer interactions and details in the CRM system.

  • Follow up on unresolved customer queries within the promised time frame.

  • Meet or exceed daily, weekly, and monthly performance targets (AHT, CSAT, FCR, etc.).

  • Escalate complex issues to senior team members or supervisors when necessary.

  • Maintain confidentiality of customer data and company information.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹23000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Skylinedynamics.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 20 Customer Care Executive at Skylinedynamics
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 23000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Dimpal Kumari

Interview Address

Wagle Estate
Posted 10+ days ago
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Job Hai > Jobs in Thane > Customer Support / TeleCaller Jobs in Thane > Customer Care Executive