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Customer Care Executive

salary 15,000 - 22,000 /month
company-logo
job companySkylark Express Delhi Private Limited
job location Sector 18 Gurgaon, Gurgaon
job experience1 - 6 years Experience in Customer Support / TeleCaller
2 Openings
full_time ఫుల్ టైమ్

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job వివరణ

Job Responsibilities

  • Handle customer queries and provide timely support.

  • Follow up with clients regarding shipments, deliveries, and pending issues.

  • Coordinate with clients and internal teams for smooth shipment movement.

  • Upload and update POD in the system.

  • Prepare and maintain MIS reports on a regular basis.

  • Handle billing-related work and coordinate for invoice-related queries.

  • Maintain proper records of customer communication and shipment status.

  • Follow up for pending PODs, payments, and other required documents.

  • Coordinate with operations teams to resolve customer issues.


Required Skills & Knowledge

  • Must have knowledge of billing and invoicing.

  • Basic knowledge of courier, cargo, and logistics operations is mandatory.

  • Should understand basic logistics terms.

  • Good knowledge of MS Excel and MIS reporting.

  • Good communication and follow-up skills.

  • Should be comfortable coordinating with clients and internal departments.

  • Candidates with experience in the courier/cargo/logistics industry will be preferred.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Care Executive job

  1. What are the eligibility criteria for this Customer Care Executive job?
    Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience for this Customer Care Executive job offered by Skylark Express Delhi Private Limited in Sector 18 Gurgaon, Gurgaon.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Sector 18 Gurgaon, Gurgaon.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Contact Person

Prachi Sharma

ఇంటర్వ్యూ అడ్రస్

Plot No. 17/18 Dividing Road, Sector 18, Gurgaon
Posted 12 hours ago
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