Customer Care Executive

23,000 - 34,000 /month

Skillroom

Sector 81 Noida, Noida

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Note: This roles required good English speaker.

Job Title: Customer Service Associate (International/Domestic)

Work Mode: Work From Office

Job Overview

We are hiring Customer Service Associates for an international/Domestic voice support process. The role involves handling global customer queries, providing accurate resolutions, and maintaining high-quality customer service standards.

Key Responsibilities

Handle international/Domestic customer calls professionally

Provide timely and accurate query resolution

Maintain proper CRM documentation

Ensure adherence to SLA and quality standards

Deliver high levels of customer satisfaction

Eligibility Criteria

Qualification: Undergraduate / Graduate / Post Graduate

Experience: Minimum 6-12 months International/Domestic BPO Voice experience (Mandatory)

Domain Preference: Travel / Aviation experience preferred

Communication: Excellent verbal and written English

Accent: Neutral Indian accent (No MTI / RTI)

Skills: Good typing speed and basic computer knowledge

Interview Process

HR Round

Operations Round

Versant Assessment

Mode: Virtual

Salary Structure

CTC: Up to ₹3.2 to 4.2 LPA (Based on experience & last drawn salary)

Work Details

5 Days Working

2 Rotational Week Offs

Rotational Shifts

Cab/Transport during odd hours (7:00 PM – 6:00 AM)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹23,000-₹34,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 81 Noida, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 81 Noida, Noida.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹23,000-₹34,000 per month. This is a Full Time job and has 50 openings.