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Customer Care Executive

salary 12,000 - 23,000 /month*
company-logo
job companyShubh Mangaal Yatra
job location East of Kailash, Delhi
incentive₹3,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, Aadhar Card

Job Description

About the Role

Shubh Mangaal Yatra is looking for a Sales Executive who will be responsible for handling customer enquiries, assisting travellers in selecting the right tour packages, and converting leads into bookings.

The ideal candidate should have excellent communication skills, a customer-first approach, and a strong interest in travel and sales.

Key Responsibilities

  • Handle incoming calls, WhatsApp enquiries, and customer leads.

  • Understand customer travel requirements, preferences, and budgets.

  • Explain itineraries, inclusions, pricing, and booking terms clearly.

  • Follow up with interested customers and convert leads into confirmed bookings.

  • Maintain regular communication with prospective and existing customers.

  • Achieve assigned monthly sales and conversion targets.

  • Maintain accurate records of leads, follow-ups, and bookings using google sheet.

  • Coordinate with the operations team to ensure a smooth customer experience.

  • Build strong relationships with customers and encourage repeat bookings and referrals.

Requirements

  • Excellent verbal and written communication skills.

  • Confident and persuasive personality.

  • Strong follow-up and negotiation skills.

  • Customer-oriented approach.

  • Basic knowledge of MS Office/Google Workspace and WhatsApp.

  • Previous experience in travel sales, telecalling, or customer handling will be an advantage.

  • Freshers with strong communication and sales skills are welcome to apply.

What We Offer

  • Competitive salary + attractive sales incentives.

  • Performance-based growth opportunities.

  • Opportunities to participate in and experience group tours.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-7 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹23,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in East of Kailash, Delhi.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-7 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in East of Kailash, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-7 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹12,000-₹23,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling, Computer Knowledge

Shift

Day

Contract Job

Yes

Salary

₹ 12000 - ₹ 23000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sumedha Maheshwari

Interview Address

East of kailash, Greater Kailash, Delhi
Posted 11 hours ago
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