Customer Care Executive

Job Title: Customer Care Associate

Company: Lytx

Location: Bangalore, India

Salary: ₹25,000 – ₹30,000 per month

Job Type: Full-time

Openings: 15

Experience Level: Fresher or Experienced

Education Qualification: Minimum 12th Pass

About Lytx:

Lytx is a global leader in video telematics and analytics, helping to make the roadways safer through innovative technology solutions. Our video analytics platform empowers businesses to monitor, analyze, and improve driver performance while enhancing fleet efficiency and safety.

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our Customer Care team. As a Customer Care Associate, you will be the first point of contact for our clients, helping them with product inquiries, troubleshooting, and general support related to our cutting-edge video analytics products.

Responsibilities:

• Handle incoming customer queries via phone, email, and chat

• Provide accurate information about products and services

• Troubleshoot and resolve customer issues in a timely and professional manner

• Maintain detailed records of customer interactions in CRM tools

• Collaborate with internal teams to escalate and resolve complex issues

• Ensure high levels of customer satisfaction through excellent service

Requirements:

• Minimum qualification: 12th Pass (Higher Secondary)

• Good communication skills in English (spoken and written)

• Basic computer and typing skills

• Ability to remain calm and handle stressful situations

• Customer-first attitude and willingness to learn

Preferred (but not mandatory):

• Prior experience in a customer service or BPO role

• Knowledge or interest in technology/video analytics solutions

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SHINEEDTECH PROJECTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 15 Customer Care Executive at SHINEEDTECH PROJECTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.