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Customer Care Executive

salary 18,000 - 22,000 /month
company-logo
job companySharaya
job location Janpath, Delhi
job experience0 - 1 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Janpath, Delhi.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There is 1 vacancy for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Janpath, Delhi.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, resolving complaints, providing orderrelated assistance, email, calls, tracking

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Contact Person

HR Team

Interview Address

Janpath, Delhi, Janpath, Delhi
Posted 4 days ago
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