Customer Care Executive

13,500 - 18,500 /month*

Sfsa Secure Future Skill Academy Llp

Station Road, Puri

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Description

Customer Care Executive – Job Description

Job Title: Customer Care Executive

Job Summary:
A Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and providing information about the company’s products and services. The main goal is to ensure customer satisfaction and maintain a positive relationship with customers.

Key Responsibilities:

· Answer customer calls, emails, and chat messages.

· Provide accurate information about products and services.

· Resolve customer complaints and issues in a timely manner.

· Record customer interactions and update information in the system.

· Process orders, requests, and service inquiries.

· Maintain a polite and professional attitude while communicating with customers.

· Follow up with customers to ensure their issues are resolved.

Required Skills:

· Good communication skills (spoken and written).

· Strong problem-solving ability.

· Basic computer knowledge.

· Active listening and patience.

· Ability to work in a team and handle pressure.

Qualification:

· Minimum 12th pass or graduate.

· Basic knowledge of computers and customer service tools.

· Prior experience in a call center or customer service role is a plus.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹13,500-₹18,500 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Station Road, Puri.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Station Road, Puri.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,500-₹18,500 per month. This is a Full Time job and has 10 openings.