Customer Care Executive

13,500 - 20,000 /month*

Sfsa Secure Future Skill Academy Llp

Sitabuldi, Nagpur

₹2,500 incentives included

Freshers in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Customer Care Executive – Job Description

Job Title: Customer Care Executive

Job Summary:
A Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and providing information about the company’s products and services. The main goal is to ensure customer satisfaction and maintain a positive relationship with customers.

Key Responsibilities:

Answer customer calls, emails, and chat messages.
Provide accurate information about products and services.
Resolve customer complaints and issues in a timely manner.
Record customer interactions and update information in the system.
Process orders, requests, and service inquiries.
Maintain a polite and professional attitude while communicating with customers.
Follow up with customers to ensure their issues are resolved.

Required Skills:

Good communication skills (spoken and written).
Strong problem-solving ability.
Basic computer knowledge.
Active listening and patience.
Ability to work in a team and handle pressure.

Qualification:

Minimum 12th pass or graduate.
Basic knowledge of computers and customer service tools.
Prior experience in a call center or customer service role is a plus.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹13,500-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitabuldi, Nagpur.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 5 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sitabuldi, Nagpur.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,500-₹20,000 per month. This is a Full Time job and has 5 openings.