Customer Care Executive

14,500 - 18,500 /month

Sfsa Secure Future Skill Academy Llp

Avas Vikas Colony, Gorakhpur

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Title: Customer Service Telecaller

Location: Gorakhpur
Department: Customer Support / Customer Service
Employment Type: Full-Time

Job Summary

We are looking for enthusiastic Customer Service Telecallers with excellent communication skills to handle calls, assist customers, and provide a positive customer experience.

Key Responsibilities

Handle incoming and outgoing customer calls efficiently
Resolve customer queries, complaints, and requests
Provide accurate information about products/services
Update customer details and call records in the system
Ensure high customer satisfaction
Escalate issues to the relevant department when necessary

Required Skills

Excellent communication skills in English and Hindi
Basic computer knowledge
Strong customer handling and problem-solving abilities
Professional and polite demeanor

Qualification

Minimum 12th Pass / Graduate
Experience in telecalling/customer service preferred (Freshers can also apply)

Salary

₹10,000 – ₹18,000 per month (depending on experience)

Working Hours

6 days a week
Rotational shifts / Day shift (as per company policy)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹14,500-₹18,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Avas Vikas Colony, Gorakhpur, Gorakhpur.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Avas Vikas Colony, Gorakhpur, Gorakhpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹14,500-₹18,500 per month. This is a Full Time opportunity and has 10 openings available.