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Customer Care Executive

salary 14,500 - 18,500 /month*
company-logo
job companySfsa Secure Future Skill Academy Llp
job location Arya Nagar, Moradabad
incentive₹2,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, PF, Medical Benefits

Job Description

Job Title: Customer Service Telecaller

Location: Moradabaad
Department: Customer Support / Customer Service
Employment Type: Full-Time

Job Summary

We are looking for enthusiastic Customer Service Telecallers with excellent communication skills to handle calls, assist customers, and provide a positive customer experience.

Key Responsibilities

  • Handle incoming and outgoing customer calls efficiently

  • Resolve customer queries, complaints, and requests

  • Provide accurate information about products/services

  • Update customer details and call records in the system

  • Ensure high customer satisfaction

  • Escalate issues to the relevant department when necessary

Required Skills

  • Excellent communication skills in English and Hindi

  • Basic computer knowledge

  • Strong customer handling and problem-solving abilities

  • Professional and polite demeanor

Qualification

  • Minimum 12th Pass / Graduate

  • Experience in telecalling/customer service preferred (Freshers can also apply)

Salary

  • ₹10,000 – ₹18,000 per month (depending on experience)

Working Hours

  • 6 days a week

  • Rotational shifts / Day shift (as per company policy)


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹14,500-₹18,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Arya Nagar, Moradabad.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Arya Nagar, Moradabad.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹14,500-₹18,500 per month. This is a Full Time opportunity and has 5 openings available.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Meal, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 14500 - ₹ 18500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team
Posted 8 hours ago
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